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The Lean Post / Articles / Boeing Ex-Executive Alan Mulally Discusses a “Working Together Management System”

Boeing Ex-Executive Alan Mulally Discusses a “Working Together Management System”

Executive Leadership

Boeing Ex-Executive Alan Mulally Discusses a “Working Together Management System”

By Josh Howell

January 15, 2020

In this rare and revealing interview, Alan Mulally discusses lean management principles, including: the role of a CEO during a turnaround, how to take a “people-first” approach to leadership, and how to encourage people to share real information – good or bad.

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I came across this insightful article recently by the author of American Icon: Alan Mulally and the Fight to Save Ford Motor Company just as Boeing’s new CEO was taking control. Author Bryce Hoffman suggested that CEO David Calhoun call Alan Mulally, the former president and CEO of Boeing Commercial Airplanes, who pulled the company out of a major crisis after the 911 terrorist attacks and then went on to save Ford, for advice.

In both turnarounds, the key was Mulally’s “Working Together Management System,” which he described in detail and in person during this WLEI podcast interview with Jim Morgan, who worked with Mulally as a Ford executive and former COO of electric vehicle startup Rivian and leader of LEI’s Lean Product and Process Development initiative.

In this rare and revealing interview, Mulally explains:

  • the role of a CEO during a turnaround,
  • how to take a “people-first” approach to leadership,
  • how to encourage people to share real information – good or bad,
  • what he thinks about lean management principles and many other practical insights.

Listen now to People First Leadership: A Conversation by Jim Morgan with Alan Mulally

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Written by:

Josh Howell

About Josh Howell

Joshua Howell is president and executive team leader at the Lean Enterprise Institute (LEI). For over a decade, he has supported individuals and organizations with lean transformations for improved business performance. As a coach, he helps people become lean thinkers and practitioners through experiential learning, believing such an approach can…

Read more about Josh Howell

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