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The Lean Post / Articles / An Overview of Visual Management at Toyota

An Overview of Visual Management at Toyota

Operations

An Overview of Visual Management at Toyota

By Andrew Quibell

October 20, 2016

"Implementing visual management (VM) is a cornerstone of any lean transformation," writes Andrew Quibell. "And few companies know that better than Toyota." In this first of two sketches on visual management at Toyota, Andrew illustrates the fundamentals of the process as Toyota practices itself and teaches its suppliers.

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Implementing visual management (VM) is a cornerstone of any lean transformation. And few companies know that better than Toyota. I was very fortunate to learn Toyota’s approach to VM and see it applied and many times through my work as a Tier 1 supplier, and also within Toyota’s supplier organization BAMA. At Toyota’s Georgetown plant in Kentucky, for example, everything you look at is monitored by VM. As an approach it is referred to as FMDS, or Floor Management Display Systems, and it has a strict framework to keep all visuals consistent. 

Deploying FMDS requires six elements, all in a particular sequence:

  1. Visualization of the standards
  2. Systems/priorities
  3. Section-level management
  4. Group-level management
  5. Kaizen/A3
  6. Change point management

But why is this necessary, you may ask. That seems like a lot of steps. The answer is in my sketch (and the animation that accompanies it). Here I’ve outlined the fundamentals of how visual management is viewed, sequenced, and deployed by Toyota. In my next sketch I will dive deeper into each of the above elements, what they involve, and how you can learn from them to improve your visual management’s efficacy too. Stay tuned.

An Overview of Visual Management at Toyota

 

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Written by:

Andrew Quibell

About Andrew Quibell

Born and raised in the United Kingdom, Andrew Quibell entered the automotive industry in the mid 1980’s as a trainee quality engineer. He advanced through the ranks into quality management and worked in several established tier-1 companies in the UK before joining the Textron division Kautex in 2002. Quibell entered Textron’s Lean Black Belt program in 2006, eventually becoming a leading lean practitioner in the business, working primarily in high volume manufacturing. His roles at Kautex included VP CI Global and Director, Quality – Global.

Prior to leaving the automotive sector, Quibell sat on Textron’s Quality & Continuous Improvement Council while also working as a regional advisor within Toyota’s tier-1 supplier base organization BAMA. Currently Quibell holds status as a Chartered Member of the UK CQI, a Senior Member of the ASQ, an Incorporated Engineer within ICME, and is registered as a principal auditor in QMS with IRCA.

In January 2016 Quibell left Kautex and moved into the printing industry, joining CIMPRESS – a leader in mass customization of printed products – as their Global Head of Quality Assurance.  Presently Andrew lives with his wife and daughter in the Windsor / Greater Detroit area.

Comments (2)
DJ Kimsays:
October 18, 2023 at 2:05 am

Good illustration but D in FMDS is Development not Display though.

Reply
HARIVIMANTHANsays:
February 16, 2023 at 3:57 am

I want Toyota visual factory management consultant contact number.

Reply

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